Metrospec Inc. ("Metrospec," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through metrospec.com, how we use and share it, and the choices and rights available to you under applicable Canadian and Quebec privacy law.
Information We Collect
We only collect personal information that you choose to give us directly through this website. We do not sell products online and do not track purchase history, since Metrospec is a commercial cleaning and building maintenance company, not an online retailer.
The information we may collect includes:
- Contact and quote requests: your name, company name, email address, phone number, the service you're interested in, and any message you send us.
- Career applications: your name, email address, phone number, the position you're applying for, your message, and the resume file (.pdf, .doc, or .docx) you attach.
- Invoice payments: when you use our online payment page, you are directed to PayPal to complete the transaction. We do not collect, process, or store your card or payment account details ourselves.
How We Use It
We use the personal information you provide to:
- Respond to quote requests and general inquiries
- Evaluate career applications and contact candidates about opportunities
- Provide, schedule, and administer the cleaning and maintenance services you request
- Meet our legal, accounting, and regulatory obligations
We do not use your information for automated decision-making that produces legal or similarly significant effects on you.
How We Share It
We do not sell your personal information to any third party. We share it only in the following limited circumstances:
- With PayPal, when you choose to pay an invoice online, so that PayPal can process your payment
- With service providers who support our operations, such as our website host and email provider, under obligations to protect your information
- Where required by law, regulation, court order, or to protect the rights, property, or safety of Metrospec, our clients, or others
Payments
Our online payment page submits directly to PayPal's own secure checkout. Metrospec never receives or stores your credit card, debit card, or bank account details. Your payment information is handled entirely under PayPal's own privacy policy and security practices.
Cookies
This website may use a small number of cookies or similar technologies limited to core site functionality and basic performance measurement. We do not use cookies to sell your information or build advertising profiles. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site function.
Data Retention
We keep the personal information you provide for as long as reasonably necessary to respond to your inquiry, process your application, or fulfill the service or legal purpose it was collected for, and as required to meet our accounting, tax, and legal obligations. When information is no longer needed for these purposes, we take reasonable steps to securely delete or destroy it.
Your Rights
Under Quebec's Act respecting the protection of personal information in the private sector and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Ask us what personal information we hold about you and request a copy of it
- Ask us to correct information that is inaccurate or incomplete
- Withdraw your consent to our use of your information, subject to legal or contractual restrictions
- Request that we cease using or delete your personal information, subject to our legal retention obligations
To exercise any of these rights, contact us using the details below.
Data Security
We take reasonable administrative and technical measures to protect the personal information you share with us against loss, misuse, and unauthorized access. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security, but we work to protect your information appropriately for the sensitivity of the data involved.
Children's Privacy
Our website and services are directed at businesses and adult individuals, not children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Metrospec Inc.
2650 Boulevard Pitfield, Saint-Laurent, QC H4S 1G9
Email: [email protected]
Phone: 866-963-2403
