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Privacy Policy

Protecting Your Privacy

Metrospec, we are 100% committed to protecting the privacy and security of our customers and site visitors (yep, we mean you). The Metrospec team members appreciate and respect how important privacy is. If you have any questions about how we Protect Your Privacy, drop us a line at info@global-uniforms.com

For all our services, the data controller — the company that’s responsible for your privacy— is michaeltylercollections.com

Your Personal information
Your Personal Details, such as your name, address, email address, and phone number.

Your payment information
We don’t keep any part of your credit card information.

Purchase history
What you’ve bought in the past, what you’ve searched for – including using our Style Match feature – what you’ve saved or added to a board for another time, and when you have asked us to tell you that something is back in stock.

Information about your phone or laptop, and how you use our website and app
Information collected when you browse our site, including your IP address and device type, how you use our website (such as the pages you visit and the products you look at)

Other identifiable information
You don’t have to give us all of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.

We also anonymize and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services.

Fraud prevention and detection
We use any of the above categories of information to identify, prevent and detect fraud, against either you or against Metrospec. Detecting and preventing fraud is unfortunate, but an absolutely essential part of our service and our contract commitment to you. Legally, we have to do this, and it is very important for us.

We also use Purchase history data, to protect our service and uphold our Terms of Service as part of our contract commitment to you, as part of this we may make use of computer-system decisions to protect Metrospec and our Service. Your rights in relation to this are detailed below.

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that. However, we do share your data with the following categories of companies that provide services which are essential for us to be able to provide our services to you:

  • Companies in the Metrospec group, because sometimes different bits of our group are responsible for different activities.
    Companies that do things to help you choose your purchases and get them to you, or back from you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
    Credit reference agencies, law enforcement and fraud prevention agencies (so we can help tackle fraud)

You may choose to take advantage of some of our additional services, in which case, depending on your choices we may share your data with the following categories of companies to fulfill the services you have asked for:

Social Media sites (for example if you choose to link your accounts to us) and other companies approved by you
Other third-party payment providers, when you choose to use their payment services

We may also provide third parties with aggregated and anonymized information and analytics about our customers. Before we do so, we will make sure that it does not identify you.

Keeping your information
We’ll hold on to your information for as long as you continue to be an Metrospec customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.

If you no longer wish to be a customer you can contact our Customer Care team and request that we close your account. However, we have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions.

Changes to how we Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the Metrospec website or other Metrospec services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Metrospec.

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Privacy Policy

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To help with your inquiry, please provide as much of the following information as possible. The more information collected at this stage will allow for a more accurate quotation when the Metrospec representative consults with you to discuss your maintenance and cleaning options.

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